Terms and Conditions
SALES TERMS AND CONDITIONS
In order to make reservations, you must be 18 years old and be legally responsible to sign a contract in compatibility with these sales terms and conditions. You are financially responsible of the good use of the site, both in your own name and in the name of a third party , including children under 18, unless you can justify a fraudulent use independent of your will you guaranty as well the exact truth of all information supplied by you or other third party using your data on this site.
HOW TO PROCEED AND CANCEL RESERVATIONS
The process of reservation includes the minimum following steps :
1. Select your tour with the maximum of details.
2. Then, fill in all your details and proceed to deposit payment.
3. 20% deposit payment will be charged. Balance payment is done after your tour.
4. After payment you will receive an email of confirmation. This email will be your e-ticket.
If you receive no confirmation within the 5 days, your reservation is cancelled and you will be free of any commitment. A downpayment will be requested on the day of the booking , the balance will be requested at the latest the day of the departure. It is your responsability to check that all the data transferred during the booking process are correct. These data will allow you to receive the confirmation of your booking and/or get the benefits of the Products and Services according to your reservation. Should you not receive any confirmation, it is your responsibility to contact Hidden Marine.
STATE OF HEALTH OF PASSENGERS
Passengers must notify Hidden Marine all against-indication or any inability which could violate the execution of the services it offers (Water Activities: excursion maritime, nautical and water sports, swimming, diving and snorkeling, etc …). Passengers embark on their own responsibility and cannot hold Hidden Marine responsible in case of injury related to their health status (handicap, illness, etc …), either on board or during operations of boarding or disembarking or during water activities. Passengers who need, because of their state of health, special assistance during the tour or water activities (handicapped people, blind people, …) are invited to notify the staff of Hidden Marine before booking and boarding.
PREGNANT WOMEN
Pregnant women can make a sea excursion under their full responsibility beyond 2 months and before 6 months of pregnancy, subject to the presentation to Hidden Marine of a medical certificate authorizing a sea excursion. However, they can not engage the responsibility of Hidden Marine for any reason whatsoever in case of injury. Hidden Marine cannot be held responsible in case of body accident, or any other incident in connection with pregnancy. Nautical and water activities (water-skiing, buoys towed, jet …) are prohibited to pregnant women.
CHILDREN UNDER 18 YEARS OLD
Hidden Marine do not accept unaccompanied minors. Children can embark and participate to the excursions, as well as water sport activities under the exclusive responsibility of the adults who accompany them. For children under two years old, wearing a suitable life jacket is mandatory. Parents must report their presence to Hidden Marine during the booking or before boarding.
PASSENGERS BEHAVIOUR
While sailing, passengers must remain seated. They will have to comply during boarding, disembarkation, and on board, with the rules of the ship, including those established by Hidden Marine and, in general, comply with recommendations or instructions of the captain or his assistant(s). Hidden Marine declines any liability for any injury occurred to passengers who do not comply with the present rules, either on board or during embarkation or disembarkation operations.
Passengers will be liable for any damage of any kind that they could cause to themselves or to other passengers, third party, or to persons and property of Hidden Marine. Hidden Marine declines any liability for all damages of any kind caused by persons or property that are under the custody of passengers. Hidden Marine allows swimming during excursions on the occasion of swimming stops in the creeks. However, swimming is not monitored and remains under the passenger own responsibility. On this occasion, minor children remain under the responsibility of the adults who accompany them. People who do not know how to swim or swim badly must notify the cabin crew. Hidden Marine provides passengers with life jackets. Hidden Marine disclaims any responsibility for accidents or injuries occurred during swimming.
INJURY/DAMAGE
Any damage occurred during excursions or water sports and water activities must be reported by the passenger to Hidden Marine before leaving the boat. In case of damage to themselves and / or to their property (personal items …), the Passengers must notify the boat’s staff. Hidden Marine will fill in together with the passenger(s) a contradictory report before leaving the ship. Should this requirement not be respected, passengers will be presumed to have disembarked safe with property in good condition. Hidden Marine disclaims any responsibility, unless covered by the Transportation decrees, for injury accidents occurred during navigation, during excursions or water activities, or during embarkation or disembarkation operations in ports of departure or ports of destination, or in the ports of call, or at sea during the swimming.
OBJECTS OR PERSONAL EFFECT
Passengers can board with their Personal equipment (s) (Camera, Mask snorkel, fins) under their own responsibility. Hidden Marine disclaims any responsibility for luggage, personal effect(s) or equipment embarked by the passengers, as well as money, jewelry or other valuables which remain, during the excursions and the other activities proposed by Hidden Marine, under the exclusive responsibility of their owners.
LOAN OF EQUIPMENT FREE OF CHARGE
Hidden Marine puts at the disposal of passengers some free of charge equipment for water sport activities (Masks fins, underwater camera, wind jacket, etc …). It is obvious that the malfunction of this equipment does not entitle a passenger to get a refund or discount. Hidden Marine reserves its right to take legal action against any passenger who has voluntarily damaged the equipment kindly loaned.
ORGANIZATION OF FESTIVE EVENING AND EXCURSIONS
As part of the festive evenings and excursions organized by Hidden Marine (Coktails, evenings in the creeks, wedding preparations etc …) the alcohol and tobacco, if moderately consumed, is authorized. For reasons of safety and comfort of passengers, Hidden Marine staff may need to limit or prohibit the consumption of alcohol or tobacco. Hidden Marine will be authorized to implement all the procedures or constraints necessary related to the passengers who, due to their behavior, puts at risk a person or a staff member, damage or deteriorate the property owned by Hidden Marine, prevent staff to perform its job, do not comply with the recommendations and instructions of the staff or the captain. Hidden Marine reserves its right to disembark passengers who ,because of their behavior, put at risk the security , tranquility, or the comfort of other passengers or staff.
FINANCIAL CONDITIONS
The descriptions of the services offered on the Site specify, for each service, the benefits included in the price. Prices are quoted in Euros. Usually, our quotations include all taxes, fees and related service costs . If payment is not valid, incomplete or non-existent, because of your own responsibility, the sale of our services will be canceled, with consecutive costs at your expense, and legal action, if appropriate, will be taken against you.
CANCELLATION OF YOUR TRIP
1. By Hidden Marine : If for reasons of bad weather, the excursion cannot not take place, you would be totally reimbursed , no fee will be retained.
2. By the customer : If for personal reasons you choose to cancel your reservation 3 days before the excursion date, your deposit will be refunded and no fee will be charged.
PHOTOS AND ILLUSTRATIONS
Hidden Marine does its utmost to provide photographs and illustrations which give you an overview of selected benefits.
PROPOSED ACTIVITIES
Some activities proposed by Hidden Marine and described in our website might be canceled in case of bad weather or other conditions.
INTELLECTUAL PROPERTY
Hidden Marine holds all intellectual property rights related to the Website owned and their usage rights relating thereto.
Access to the website does not grant you any right to the intellectual property rights related to the website which remains the exclusive property of Hidden Marine.The elements available on the Site, such as text, photographs, images, icons, maps, sounds, videos, software, database, data, are also protected by intellectual property rights.Unless specifically authorized in the present chart, You may not, in any circumstances, reproduce, modify, transmit, publish, adapt, on any type of support whatsoever, by any means whatsoever, or in any way exploit all or part of the Site without the prior written consent of Hidden Marine.
LIABILITY AND WARRANTIES
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On the website
Hidden Marine does not guarantee that the Site is free of anomalies, errors or bugs or that these can be corrected. It does not guarantee that the Site will operate without interruption or failure, nor that it is compatible with all hardware.You declare to know the characteristics and limitations of the Internet, particularly its technical performance, response times during consulting, querying or transferring data and the risks related to the security of communications.
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On transportation related to excursions
The carrier’s liability could not be held in case of change of route, time or cancellation of departures due to bad weather of other conditions, fortuitous or otherwise. After the departure of the boat, no claim will be accepted regarding the tariff or the distance covered.
GENERAL CONDITIONS AND THE CONTRACT THAT YOU ARE SIGNING WITH Hidden Marine ARE SUBJECT TO CROATIAN LAW. ANY DISPUTE RELATED TO THEIR INTERPRETATION AND / OR THEIR EXECUTION ARE UNDER THE LEGAL JURISDICTION OF THE CROATIAN COURTS